At British Bed Store, we are committed to providing our customers with a seamless and hassle-free shopping experience, including shipping. We understand that fast and reliable shipping is crucial when it comes to online shopping, and we are dedicated to ensuring that your products arrive safely and promptly.
Below is out Shipping policy on all orders unless specifically mentioned on the product page.
Processing Time: Orders will be processed within 1-2 business days after the order is placed. Please note that orders placed after 2:00 PM GMT will be processed on the next business day.
Shipping Method: We offer free standard shipping to all customers within the UK. We use our own delivery method to ensure that your order is delivered safely and securely.
Shipping Time: Once your order has been processed, delivery times will vary depending on your location. Standard shipping within the UK usually takes between 7-14 business days.
Order Tracking: Once your order has been shipped, you will receive an email with a tracking number and instructions on how to track your order.
Delivery Restrictions: We cannot deliver to P.O. Box addresses, and we are unable to deliver outside the UK. Our currier delivers to Mainland, Rural Areas may incure an extra charge. Please check with us if you are unsure whether we can deliver to your location.
Delivery Issues: If you experience any issues with your delivery, please contact us within 14 days of receiving your order. We will work with our delivery partners to resolve the issue as quickly as possible.
Returns: If you need to return your order, please contact us within 30 days of receiving your order. Please note that customers must ask for our approval before returning an item. We will provide instructions on how to return the item, and once we receive the returned item, we will issue a refund to see all return details please see our Refund Policy
We hope you enjoy your British Bed Store purchase, and if you have any questions or concerns, please do not hesitate to contact us.